The situation with COVID-19 is one that SoulMarket is constantly monitoring. Our main concern and priority is the safety and well-being of our customers, team and partners.
Every day, we wake up to new headlines and are hit with constant alerts on our phones as the need to distance ourselves socially increases. It can be an overwhelming time, but it is a time for everyone to come together, act responsibly and to care for those around us – in spite of being socially distant.
Our website, of course, is open 24/7 and ready to deliver to your door with everyday eco-friendly supplies you’re probably needing right now.
WHY WE ARE STILL OPEN
Today more than ever, e-commerce services are providing a vital service to people across our country and world, and we are committed to being a part of this to help communities continue purchasing essential, daily supplies in these times of uncertainty.
As an online platform, we are in a fortunate position to tightly control the health and safety measures that keep our people safe, and we are confident in the series of preventative measures put in place for our (socially distant) workplace so that we can continue to work in the safest way possible.
If you are practicing self-isolating or social distancing, have peace of mind with our contactless delivery practices for all parcel drop offs.
Our courier partner are following the guidelines of governments and health authorities around the world, and have taken action to protect the health and safety of everyone they may encounter. Our delivery drivers are practicing strict hygiene measures to make sure deliveries get to their destinations safely, practicing social distancing and contactless delivery to help flatten the curve.
The World Health Organisation (WHO) says the risk of catching the virus from a package that has been through the postal delivery system (or handled and exposed to different conditions and temperatures) is low.
We will keep you in the loop with any changes made available to us as the COVID-19 situation evolves.
Please contact us on firstname.lastname@example.org if you have any further questions.
Stay safe and protected
A big hug SoulMarket team